Common Questions & Concerns
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I'm receiving an error when trying to book my reward on MGMRewards.com
PLAYSTUDIOS Support is unable to assist with booking errors on the MGM Rewards website as our staff does not have access to their booking so...
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I'm getting an "Expired" or "Already Redeemed" error when trying to redeem chip emails.
Most errors when trying to collect are caused by a mis-match in accounts. This is generally a result of the email account receiving the chip...
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Instructions if you’re having difficulty updating myVEGAS from Google Play
There is currently a known issue with the Google Play Store which can prevent some users from updating some apps on their device. While we a...
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I’m getting a Stage3D Error on myVEGAS Facebook.
Facebook recently made setting changes to their site that has impacted some players playing our myVEGAS on Facebook. Toggling the following ...