I want to go to the Summer of Slots!

The entire team at PLAYSTUDIOS is thrilled by all out players' enthusiasm regarding the Summer of Slots. Because of that Enthusiasm, all the...

Games currently under maintenance.

Currently on version 3.28 of myVEGAS only Goldie Goose is currently under maintenance. If any of the games below show as under maintenance, ...

Clubhouse isn't properly displaying my name or photo!

There is a known bug which will cause names and/or profile photos to display incorrectly in the Clubs list. This bug has been fixed with ver...

My Clubhouse points reset!

Every Monday at 00:00 Pacific Time, Clubhouse points will reset. Clubhouse points will also reset if a player quits a Club.Players will have...

I'm receiving an error when trying to book my reward on MGMRewards.com

PLAYSTUDIOS Support is unable to assist with booking errors on the MGM Rewards website as our staff does not have access to their booking so...

I'm getting an "Expired" or "Already Redeemed" error when trying to redeem chip emails.

Most errors when trying to collect are caused by a mis-match in accounts. This is generally a result of the email account receiving the chip...

"Your Email address is Already in Use" pops up when I try to purchase a reward.

There are two reasons you may receive this message when trying to purchase a reward:1. You may have purchased a reward on myVEGAS before, bu...

Instructions if you’re having difficulty updating myVEGAS from Google Play

There is currently a known issue with the Google Play Store which can prevent some users from updating some apps on their device. While we a...

I’m getting a Stage3D Error on the Facebook version of the game!

Facebook recently made setting changes to their site that has impacted some players on Facebook. Toggling the following setting in your brow...