Purchases
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How do I purchase chips?
In order to make purchases, you will need an active Google Play account for Androids or an active iTunes account for iOS...
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I'm receiving an error when making a purchase on my mobile device!
Purchase errors can be caused from numerous factors ranging from a bad connection from your device to the app, our app to the Store's server...
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I made a purchase and it didn't credit my account!
When you purchase chips, they almost always credit your account immediately. If you make a purchase and do not immediately see your balance ...
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I'd like to refund a purchase.
Because PLAYSTUDIOS does not retain any credit or payment information of our players, we are not able to provide refunds. If you'd like a re...
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I was overcharged for a purchase!
Sometimes the app stores will cause multiple charges to appear on your account. This can generally be due to payment processing issues, or b...
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What does “100% extra” mean on offers for chip packages?
When you see 100% or 200% extra on a deal, it's based on the amount of chips in the nearest standard store package. The amount posted in the...
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WinZone Atomic Deal
The Atomic Deal chip packages in the WinZone will only award chips when purchased in the game. The offer advertises the number of spins equa...