Common Questions & Concerns
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How do I use DS Spins and Double Score Spins?
Double Score Spins, also known as DS Spins, are used in the Win Zone. These are used automatically when spinning in the Win Zone to give you...
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The Casino Heist Museum Job bonus ended.
The Casino Heist Museum Job bonus does work differently than other games. All teams are tasked with completing the laser challenge in the 1s...
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How does the Tournament and Bonus Round function in Piggy Pop?
SCROLL DOWN TO LEARN MORE ABOUT WHAT HAPPENS IF YOU ARE DISCONNECTED OR ASKED TO WATCH THE BONUSThe tournament starts randomly for all playe...
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How can I share screenshots or videos with customer service?
Due to technical limitations, players currently on iOS devices and some android devices are unable to share screenshots or videos with custo...
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Why did I get disconnected from the bonus?
There are multiple possibilities as to why a disconnect happens. Here are a few important factors to be aware of when playing POP! Slot...
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How do I collect POP! chip links?
How To Collect POP! Slots Free Chip Links: We post Free Chip Links daily on our Facebook Page. To collect your F...
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I purchased a new device and my data didn't transfer over!
Using Google's and Apple's data transfer will generally not transfer your PLAYSTUDIOS account information.In order for us to back up your da...
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Facebook Connection Issues
Some players have reported issues when connecting via Facebook such as being required to repeatedly connect. This is generally related to an...