Game support for PLAYSTUDIOS games is provided by our Customer Support team 7 days a week to ensure the best experience for our players.
While we do not currently provide phone support, our team can respond to requests submitted either in-game via the settings page or through our online FAQ. It is generally recommended to contact our support team through the in-game system as this will automatically pull your account's data, including your Support Code, device information, and game version.
When reaching out to our Support Team through our online FAQ, please make sure to select the proper app and device you're using at the top of the window and to provide your Support Code when prompted. This information will direct your ticket to the appropriate queue.