System requirements to play myKONAMI

System requirements for myKONAMI on mobile devicesFor iOS users, it's recommended to have a device which can run the most recent version of ...

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About PLAYSTUDIOS support

Game support for PLAYSTUDIOS games is provided by our Customer Support team 7 days a week to ensure the best experience for our players.&nbs...

How to report a bug with Customer Support

Because of the large amount of data each player's account can have, finding something a player is describing can be very difficult. Each pla...

How to submit a screenshot or video to Customer Support

Screenshots can be added by tapping on the paperclip or camera icon in the in-game support chat. If you're having difficulty submitting a sc...