Common Questions & Concerns
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I'm receiving an error when trying to book my reward on MGMRewards.com
PLAYSTUDIOS Support is unable to assist with booking errors on the MGM Rewards website as our staff does not have access to their booking so...
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"Your Email address is Already in Use" pops up when I try to purchase a reward.
There are two reasons you may receive this message when trying to purchase a reward:1. You may have purchased a reward on myVEGAS before, bu...
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I purchased a new device and my data didn't transfer over!
Using Google's and Apple's data transfer will generally not transfer your PLAYSTUDIOS account information.In order for us to back up your da...
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Facebook Connection Issues
Some players have reported issues when connecting via Facebook such as being required to repeatedly connect. This is generally related to an...