How old do I need to be to play The Win Zone?

In order to sign up for The Win Zone, you must be a qualifying age of 21 and older.  When you initially sign up, you will get an email ...

What is Volatility?

A game's volatility indicates how frequently it will hit a winning combination and the average win size you can expect. A high-volatili...

What is the difference between Gold Coins and Sweeps Coins?

While playing The Win Zone, you will have two sets of coins, Gold Coins, and Sweeps Coins.  Gold Coins are used to play our games, and ...

How do I play The Win Zone?

We are so excited you are interested in playing The Win Zone!!  In order to sign up to play The Win Zone, you need to be 21 and over, a...

Why am I blocked even though I am in an allowed state?

I understand your frustration while trying to get set up.  Please check your following browser settings to ensure they are enabled and ...

How can I add The Win Zone to my homepage?

While The Win Zone is not an app, here are some tips to add our site to your bookmarks, this way you always have access to it!Google Chrome ...

Can I exchange my Gold Coins for Sweeps Coins?

No, Gold Coins and Sweeps Coins are not interchangeable.  Gold Coins can be played casually and for fun, while Sweeps Coins can be rede...

Can I transfer or gift my Coins to a friend?

No, your Gold Coins and Sweeps Coins cannot be transferred or gifted to another player. 

I am getting an "oops" or "error" page, how do I log in?

When entering The Win Zone site, you must allow location sharing, and you must accept cookies.  Declining either of these options will ...

How long before my game will go inactive?

If you have no activity in The Win Zone after 15 min, you will get a message that tells you that you may need to log back in.  To do th...