There may be times in your gameplay when visually, it appears your balance may not be in sync with your spins/wins. This is likely the result of a server lag between the different games within The Win Zone game portfolio. It can sometimes take up to 24 hours for all your Gold Coins and Sweeps Coins to synchronize from your gameplay to your balances.  If after 24 hours, your balances are still not syncing, feel free to reach out to customer support.