Purchases
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How to purchase chips
How to purchase on mobile devicesIn order to make purchases, you will need an active Google Play account for Android Devices or an active Ap...
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I'm receiving an error when making a purchase on my mobile device!
Purchase errors can be caused from numerous factors ranging from a bad connection from your device to the app, our app to the Store's server...
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My chip purchase with Apple/Google/Amazon didn't credit my account!
When you purchase chips, they almost always credit your account immediately. If you make a purchase and do not immediately see your balance ...
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My purchase on myvegas.com didn't credit my account!
When you purchase chips, they almost always credit your account immediately. If you make a purchase and do not immediately see your balance ...
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I'd like to refund a purchase.
Because PLAYSTUDIOS does not retain any credit or payment information of our players, we are not able to provide refunds. If you'd like a re...
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I was overcharged for a purchase.
Sometimes the app stores will cause multiple charges to appear on your account. This can generally be due to payment processing issues, or b...
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How to find my Apple or Google receipt.
For instructions on how to find your Apple or Google receipt, click the appropriate platform below. AppleWhen locating an Apple receipt...