Sometimes the app stores will cause multiple charges to appear on your account. This can generally be due to payment processing issues, or because of complications if a third-party service such as Paypal is used. Generally, excess charges will drop off after a few days. Also, keep in mind that Apple will sometimes aggregate multiple purchases onto a single receipt if made in short enough timespan.

For more information regarding a specific charge, it is recommend to reach out to your app store. They will have access to your payment information and any will be able to elaborate further as to why any overcharges were made.

If there were excess charges placed on your account in error, the app store your purchase was from will be able to offer a refund. Because PLAYSTUDIOS doesn't have access to your payment information, we aren't able to investigate any payment issues or process any refunds.

Information regarding refunds with the app stores can be reached at the links below:

Xsolla ( purchases)