When you purchase chips, they almost always credit your account immediately. If you make a purchase and do not immediately see your balance increase, please first close out and then restart your game from your browser. In some instances, it may take up to 24 hours to deliver a purchase, even after money has been deducted from your account.

If you haven't seen the chips credited to your account after 24 hours, please contact the Xsolla customer support team for further assistance.