How do I find my Support Code or User ID?

Your Support Code or User ID is a unique identifier that is linked to each account. Here are instructions on how to find it in each PLAYSTUD...

I've stopped earning Rewards Points when playing!

Each platform our game is on has unique and specific requirements that we have to comply with. One of those requirements is to control the a...

Can I combine or transfer accounts?

We are unable to transfer, merge, or duplicate information between accounts per our Terms of Service agreement. Because each account is atta...

My Rewards Points aren't syncing between games!

Normally when Rewards Points aren't syncing up between PLAYSTUDIOS games, this is the result of some lag between our servers. Because we hav...