I transferred my data to a new device but my account isn't showing?

In order for us to back up your data, you need to connect your game account to Facebook or Apple ID. If you had previously connected yo...

When I logged in my account information is incorrect.

If your account information is incorrect when logging in, it's likely you were playing on a different account. If you had connected your Fa...

I am logged into the wrong Facebook or Apple ID.

To recover an account, simply connect your game to the same Facebook or Apple account you connected with previously. These steps should help...

Can I combine or transfer accounts?

We are unable to transfer, merge, or duplicate information between accounts per our Terms of Service agreement. Because each account is atta...